Sharpen your skills, build your confidence

Short, standardized training modules for language learners who want to improve specific business skills such as presenting, negotiating or team leadership. We also offer specialist courses focused on industry-specific dialects.

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Illustration of two men in business skills training

Choose the business skills module that’s right for your learners

Our business skills modules can be broken down by skill, department and industry. Here are just a few examples of the courses we offer:

Skills focus

  • Business correspondence
  • Business negotiations
  • Presentation delivery
  • Telephone communication

Department focus

  • Accounting
  • Customer support
  • Marketing
  • Project management
  • Sales

Industry focus

  • Automotive
  • Banking
  • Finance
  • Media
  • Pharmaceuticals
  • Real Estate

Program summary

Here’s how the program breaks down:

Program design

Every business skills program is custom to some extent. We start by grading learners at the beginning of the course using oral and written assessments and a needs analysis. Then we adapt our courses to meet the specific needs of individuals.

Learners meet with the same trainer throughout the course via our online, face-to-face virtual classroom, with trainers selected based on their relevant experience, skills, and training style.

Class size

Skill-based and industry-specific language training programs are available for individual learners or groups (up to four participants) with similar language proficiencies and shared goals.

Learning materials

We adapt multimedia training materials based on the Common European Framework (CEF) to meet the needs of your individual learners. Our in-house team of content developers ensures materials cover the latest trends in your industry with up-to-date vocabulary, including any company-specific terms, phrases, and business skills where required.


Business skills programs typically consist of 20 x 60-minute sessions for individual programs and 25 x 60-minute sessions for groups. Programs with 90-minute sessions are also available.


Learners can manage their own program commitments and reschedule sessions up to six hours in advance.


We provide chapter quizzes throughout the program with a final examination on completion of the course for those who require it.

Language requirements

A minimum prerequisite for these courses is A1 or B2 Common European Framework (CEF) level, depending on the topic.